800-225-0117 You can text this number also but by texting this number you are agreeing to us texting you back the info you are requesting, we also do not sell or give your info to any 3rd party
Returns
One year warranty on hardware
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will check item out for defects and either fix or replace with same product (Exchanges only)
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Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ezmediaboxes@gmail.com
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Shipping
Our products are shipped within 24 Hours using the following carriers: USPS. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.